Get in Touch

PRE-ARRIVAL

For assistance prior to arrival please contact the reservations team on 01244 579 300 or by email reservations@chestertownhouse.com

• The hotel is located on Lower Bridge Street Chester.
• There is a coach and car drop off / pick up point at the front of the hotel
• The nearest rail station is Chester with wheelchair access from all routes
• There is coach drop off point for National Express approximately 20 minutes’ walk from the hotel
• Guide dogs are allowed in all the rooms, we do also allow dogs in the Annex

ARRIVAL & CAR PARKING FACILITIES

• Please note we do not have onsite car parking.
• The hotel recommends the Pepper Street NCP Car Park a short walk away from the hotel.
• The hotel offers reduced rates at the NCP, a voucher is given on check out at Reception to get the discount

MAIN ENTRANCE & RECEPTION

• The main entrance is on Lower Bridge Street with nine steps up to the front door
• Reception is located on the ground floor
• The registration card can be enlarged if required
• The main restaurant and bar are located on the ground floor adjacent to reception
• The flooring throughout the reception area is laminated flooring
• There is a number of low level seating and also upright chairs throughout the lounge and bar
• For assistance with phone calls, please ask at reception
• The gentleman’s toilet is located on the ground floor, with three steps from the bar and restaurant
• The ladies’ toilet is located on the ground floor, with three steps from the bar and restaurant
• The flooring in all toilets is non-slip vinyl